LIPA slips near bottom in JD Power ranking
Photo credit: Randee Daddona | A LIPA meter in Greenport. A report by the LIPA Oversight Committee has said the utility needs structural changes to address lingering problems. (July 13, 2011)
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The Long Island Power Authority dropped to second-to-last place in JD Power and Associates' annual business customer satisfaction ranking among large Eastern electric utilities.
After achieving a ranking of seventh last year, LIPA dropped to 11th place among 12 large Eastern utilities this time. Nationally, LIPA ranked 90th of 95 utilities that were graded.
LIPA scored 606 of a potential...
